This is a common and often misunderstood question! Let us help clear it up. :)

In order to bill insurance of any kind, there needs to be a diagnosis that demonstrates the service we provide is "medically necessary" to treat the problem. For example, if we conduct an assessment and determine that someone has generalized anxiety disorder, we can request payment from an insurance company for providing therapy because that service then becomes a payable treatment we provided for a diagnosed problem.

Couples counseling, however, often focuses on improving relationship dynamics, communication, and conflict resolution, rather than a diagnosed mental health disorder. Although highly important to resolve, problems with interpersonal relationships aren't medically necessary and therefore, insurance will not pay for treatment.

We will apply the charge to the late cancellation fee and the remainder will go towards a credit for your next session. You may also request the difference be refunded directly to you.

Certainly! After completing your initial screening and assessment online, you are welcome to continue your therapy in person if you're near our Bowling Green or Glasgow locations.

We aim to make the start of your treatment as convenient and accessible as possible by handling the initial appointments online. This approach helps ensure that there are no barriers to beginning your care. If you prefer in-person sessions for your ongoing treatment, we are more than happy to accommodate that preference!